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Instruction Manual

hearing-power-03This instruction booklet will use the term ALD, which stands for Assistive Listening Device

Dear ALD User:

You are now the owner of a new Assistive Listening Device with the highest quality materials and workmanship. In order to maximize the useful life of your Assistive Listening Device we have compiled some helpful hints that, if followed, will help you to get the most out of your Assistive Listening Device
and batteries.

Please Remember:

It takes time and patience to get comfortable with you Assistive Listening Device. Your surroundings may, at first, sound noisy or unnatural. Using your Assistive Listening Device on a regular basis will help you get the greatest benefit from your ALD. Learn to 'focus' on the people or sounds you want to hear. Thank you for purchasing our product.


If you are wearing ALD's on both ears, it is important to use the correct devise in each ear. The sound tubes or molds are marked with 'red' lettering for the right ear, and 'blue' lettering for the left ear. Your Assistive Listening Device should fit comfortably and easily in or over the top of your ears. Use the following instructions:

  1. Place the Assistive Listening Device over the top of your ear.
  2. Hold the sound tube where it attaches to the ear bud (where it bends) and gently push the ear bud into your canal until it is just inside your ear canal (the tube should be flush against your head).
  3. Place the retention guard of the sound tube into the bowl of your concha. To turn your Assistive Listening Device "on", you simply need to close the battery door after inserting a battery. To turn your hearing instrument "off", open the battery door completely.


Push Button for Multi-Memory

These Assistive Listening Devices can have up to four different memories for different environmental settings and listening situations. You can easily move between memories with the push of a button. Each time you switch memories, your Assistive Listening Device will alert you of which program you have switched to with tones equal to the program number. The push button control is located on the top of your Assistive Listening Device. You can always return to memory one by turning your instrument off and then on again.

Telephone Use

Your Assistive Listening Device will allow you to use a phone as you normally would, holding the phone up to your ear.

Battery Information

Important: Assistive Listening Device batteries should be kept out of reach of small children and pets.

Small batteries can be harmful if swallowed. In case of ingestion, contact your physician or call the National Button Battery Hotline at 202-625-3333. The low battery detection system continuously monitors battery life. You will hear warning beeps when the battery becomes low.

To replace your Assistive Listening Device battery follows these steps:

  1. Carefully lift the notch of the battery door and swing it open. Remove the battery.
  2. Remove the colored tab on the new battery, slide in the battery with the '+' facing the "+" on the battery door.
  3. Gently swing the door into the closed position. This should be done slowly to ensure that there isn't any damage done to the instrument. You should never have to force it closed, if there is resistance, check to make sure the battery was inserted correctly.

Batteries have a limited life span even if they have never been used. The life of your Assistive Listening Device batteries will vary depending on length of daily use, listening environments. When the Assistive Listening Device batteries go dead, remove them immediately and replace them with new batteries. Purchase batteries from a reputable source. When you're Assistive Listening Device(s) are not in use, open the battery compartments to prevent excessive battery drain.

Cleaning Your Assistive Listening Device

The following instructions will assist in extending the life of your Assistive Listening Device.

You should inspect your Assistive Listening Device(s) daily and clean them periodically to control wax build up. To clean the exterior of the instrument, very gently wipe the surface with a soft dry cloth. Do not allow water or liquid to enter any openings on the instrument. You can also use the soft bristle brush provided to gently clean the exterior of your Assistive Listening Device.

The sound tube on your Assistive Listening Device delivers the amplified sound from the instrument into the ear. It is important that these components fit properly in your ear. If the case, sound tube, ear bud or custom mold irritates your ear in any way, contact your physician. Please don't attempt to modify the shape or length of the sound tube or mold yourself. The tube and bud should be cleaned regularly according to the instructions on the following pages. Ear wax can easily be removed by your physician. You should not use cotton swabs to clean your ears, due to the risk of pushing the wax deeper into the ear canal.

Cleaning the Sound Tube and Ear Bud

On your Assistive Listening Device you can remove the sound tube from the hearing instrument by gently twisting while pulling it straight away from the instrument.
Use the cleaning rod (provided in the storage case) to clean the sound tube and ear bud. Gently push the cleaning rod through the sound tube, inserting at the opening where the tube attaches to the body of the instrument and push out through the ear bud. Use a damp cloth to clean the exterior of the sound tube and ear bud. Never rinse or submerge any parts of your Assistive Listening Device water. Moisture will prevent sound from coming through the tube and may be harmful to the instrument's electronics. Re-attach the sound tube onto the body of the instrument by holding the sound tube in one hand and the Assistive Listening Device n the other hand. Line up the sound tube and the connecting end of the instrument; push the sound tube straight onto the instrument body.

Failure to change the ear bud in accordance with the instructions could result in injury.

Assistive Listening Device Care and Protection

The most common causes of ALD repair are wax and moisture.
Always keep your Assistive Listening Device as dry as possible. If the Assistive Listening Device gets wet, never attempt to dry it by using a hair dryer, microwave or conventional oven.

Excessive heat generated by these devices could permanently and irreversibly damage your Assistive Listening Device.

If you live in a humid climate or perspire heavily, we recommend the use of a Assistive Listening Device drying kit (be sure and remove batteries first).

Safely store your Assistive Listening Device when not in use. Keep them out of the reach of small children and pets. When you are not using you're for Assistive Listening Device an extended period of time, remove the battery to prevent damage due to battery leakage.

  • Remove your f Assistive Listening Device or MRI, CAT scans or other electromagnetic procedures at your dentist or medical facility. It is best to keep them outside the room of the X-ray equipment.
  • Remove your Assistive Listening Device when using a hair dryer, hair spray or skin creams at home or when at the beauty salon, spa or barber. Keep your Assistive Listening Devices out of the bathroom when taking a bath or shower.
  • Don't use soap, detergents or chemicals to clean your Assistive Listening Device. Use a clean dry cloth, tissue or small soft brush to gently wipe or brush your Assistive Listening Device clean.
  • Don't use any sharp objects, such as a pin, to clear your Assistive Listening Device or remove wax.
  • Please don't attempt to perform any repairs on your. Assistive Listening Device Doing so could cause further damage and will void the warranty.
  • Never wear the instruments while taking a bath, shower, spa treatment or while swimming.

Extended Storage

If it is necessary to store your Assistive Listening Device for an extended amount of time, follow the steps below for proper storage.

  1. Remove the batteries
  2. Clean the instrument according to instructions above page.
  3. Place the instruments in a cool, dry place. Either their original container or a Assistive Listening Device dehumidifier is recommended.

Troubleshooting Guide

Weak/No Sound:

  • Ensure that the Assistive Listening Device is turned on.
  • Replace the battery.
  • Ensure that there is no wax or debris in the sound tube.

Sound is Distorted or Unclear:

  • Replace the battery.
  • If you are near an electromagnetic field (i.e., near a computer screen or fluorescent lights), step away to see if the static clears.


  • Ensure that your Assistive Listening Device(s) are properly placed in and/or up behind the ear and the ear bud/mold is put into the ear canal.
  • Excessive earwax, improperly sized domes.


  • Replace the battery.
  • Ensure that there is no wax or debris in the sound tube.

Warranty Information

Manufacture warranty covers any defect in material or workmanship for one (1) calendar year from time of ship. It doesn't cover problems with accessories such as cords or batteries. We will, at our option, repair or replace the instruments or any defective part, at our expense, within the limits of the warranty.

This warranty shall be limited to one year, which started from the date of purchase. Only the original manufacture is authorized to perform any warranty work. All warranty work performed by the manufacturer will be done within a reasonable period of time. If warranty work is performed and there appears to be a defect, malfunction, or failure to conform to the warranty, the obligations will be met if brought to our attention within the allotted warranty period. The warranty will become invalid if the Assistive Listening Device(s) have been tampered with or altered in any way, or if the serial number has been altered, effaced or removed.

Owner Information

Every Hearing Power Inc Assistive Listening Device comes with a serial number.

Please keep this information in a safe place.

Printable Instruction Manual

Printable Owner Information

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